Monthly Archives: November 2012

What is ADHD/ADD Coaching?

What is ADHD/ADD Coaching?

What is ADHD Coaching?

By Shelley Mitchell, CPM, CAPS, CAM, HCCP, COS, MORS

(*Author of the forthcoming book series “How To Get & keep What You Really, Really Want – Using SMART Goals to get UNSTRESSED and OUT of OVERWHELM”)

 Many of you know I’ve been a Business Coach for many years but what you may not know is that I’m also a graduate of ADDCA and specialize in helping entrepreneurs who have ADHD and also helping those who don’t have ADHD but just want to work through just one or some key challenges which cause stress and overwhelm such as:

  • Procrastination
  • Time Management
  • Planning
  • Prioritizing
  • Scheduling,
  • Goal Setting,
  • Building Confidence,
  • Organizing,
  • Focusing, and
  • Persistence

Sometimes people just need help in “sticking to a plan” or even just “coming up with a plan”.  However, everyone can use an accountability partner to keep us headed in the right direction to ensure we accomplish what we set out to do and getting what you really, really want.  The below information is directly from ADDCA.  If you would like to find out how you can get UNSTRESSED and OUT of OVERWHELM, contact me for a free 20 minute strategy sessions. You will be glad you did.

How ADD Coaching Works

* Helps clients identify their positive ADHD characteristics and to appreciate their strengths.
* Improve client’s understanding of ADHD related to their learning styles & personal challenges.
* Nurtures personal awareness and responsibility and encourages the client to look for options that lead to progress and success.
* Guides the client into actions that (re)build self-esteem, self-awareness and self- regulation.
* Focuses on the client’s executive functioning skills (i.e., planning, prioritizing & analyzing) to create customized systems that will improve the client’s consistency & effectiveness.
* Offers a safe environment for clients who need to let go of their isolation & helps them form a nurturing connection with another person.
* Provides consistent accountability & encourages the client to move beyond thinking into appropriate action.
* Helps clients learn to advocate & speak out for their own needs, questions & boundaries.
ADD coaching builds hope by educating clients about ADHD. It is instrumental in assisting individuals in developing systems & strategies that can be used to effectively manage their specific ADHD challenges, which in turn dramatically improves their quality of life.

This section is excerpted from: “Life Coaching for Adult ADHD” by Nancy Ratey, Ed.M, ABDA, MCC in Clinical Interventions for Adult ADHD: A Comprehensive Approach. edited by Sam Goldstein, PhD and Phyllis Ann Teeter, Academic Press, 2002

Neuropsychological research tells us that the brain is flexible in its ability to learn continuously. Physical and chemical changes occur in the brain when it is challenged or when new learning takes place. Rehearsing actions helps forge new neural pathways in the brain, allowing it to develop new competencies in areas that have been deficient. This is how new habits are learned. Coaching paves the pathway for this learning to occur.

Coaching intervention can make a real difference in how people with ADD negotiate
their own particular deficits and cope with life on a daily basis. There are five major deficit areas that can be seen playing out in the lives of persons with ADD. The following is a discussion of these areas, and how the coaching relationship can offer successful compensatory strategies.

1. Coaching maintains mental arousal and focus on completing goals.
If attention is under-aroused, chances are motivation will lag also, and vice versa. For instance, people with ADD often have a hard time pursuing abstract goals. Coaches seek to bring the more abstract goals to the forefront of their clients’ minds, keeping attention aroused to work on the goal and stay focused until it’s completed.
The coaching partnership provides a “shared awareness”, or mutual consciousness, of goals and their associated challenges so as to sustain the ADD client’s vigilance towards an identified goal. The coach works with the client to create deadlines, schedules, meetings and regular phone check-ins around reaching goals. This induces a certain level of “good stress” on clients, keeping their brain aroused, vigilant, and on track to reach stated goals.

2. Coaching helps modulate emotions.
Shame, guilt and fear are demons plaguing many people with ADD. Years of being labeled “stupid”, “ditzy” or “irresponsible” create an emotional burden that can derail their actions, throw them off course or even paralyze them. A coach helps clients learn how to identify bad feelings and their triggers, and explores effective ways to modulate emotional responses. Instead of blaming themselves when ADD gets in their way, clients can think: “Wait a minute! I know this is my ADD at work, and I know I have ways to get around it now.” By isolating the behavior from the emotion, the behavior can be broken down into parts to take the mystery out of it, giving clients an opportunity to think up strategies to contain and change the behavior.

3. Coaching maintains motivation and sustains the feeling of reward. Motivation is often questioned in people with ADD. Although clients may have developed the tools to sustain attention to tasks, they may still lack motivation. By reminding clients of their top priorities and of all the gains they have made, the coach provides encouragement. Self-confidence is bolstered. The client may under-function in certain situations, especially when it comes to prioritizing, planning, attending to details and following through with projects. In other instances, the client may become overwhelmed with a project, and not knowing where to start, may avoid the task. By breaking large projects down into smaller, more manageable tasks, coaches keep clients more focused on their goals. Other clients might need help in discovering a system of tangent rewards so as to sustain motivation and progress forward.

4. Coaching acts as the “Executive Secretary of Attention”.
Clients with ADD are challenged in their ability to “gross prioritize” – to gather and
focus their attention in a more global way. By keeping the big picture in mind, the coach helps the client to sustain their attention on their primary goals, pointing out distractions and helping to create strategies when distractions do arise.

5. Coaching supports the client’s ability to self-direct actions and to change behavior. In order to function autonomously, individuals must be able to screen out distractions, sustain their attention and use feedback appropriately. Attentional arousal is a double-edged sword for people with ADD. While it is usually the case that their attention needs to be aroused in order to attack certain tasks, it is also true that if their attention is too aroused they can find themselves becoming “over-focused” and getting stuck in a particular activity or step of a task at the cost of everything else. Just as they can be sidetracked by pleasurable feedback, clients can also be sidetracked by negative feedback such as those “voices in the head” that continually remind one of one’s inadequacies. Clients with ADD are also very adept at self-deception and forgetting the pain of past procrastination and other self-defeating behaviors.

The coach compensates for these deficits by providing daily reminders and helping the client sequence out the details of needed actions. By pressing clients to process and evaluate outcomes and consequences, the coach allows clients to develop the ability to make more proactive choices and be less reactive to the environment. Coaches also help clients develop the ability to estimate the time it takes to complete tasks by having on- going discussions, reviewing plans for timelines and processing out the details and sequences of tasks. The coach helps clients to, in effect, observe themselves in action, by processing out events, asking questions and providing feedback.


If you’d like to implement this or discover many other possibilities of some small steps with BIG IMPACT you can roll into your business today, My Personal Business Coach can help.  We help Smart, Driven, Entrepreneurs to simplify their lives, get UNSTRESSED and OUT of OVERWHELM so they can make more money and start running their business rather than their business running them.


Reach your DREAMS and GOALS – contact My Personal Business Coach in order to set up a complimentary strategy session at

If you have any questions you’d like to ask and would like us to share answers on the blog, please contact us or on our Facebook page at


The Top 9 Reasons You Should Use P.O.’s In Your Business… (even if you are a small business with only one employee, YOU.)


By Shelley Mitchell, CPM, CAPS, CAM, HCCP, COS, MORS

(*Author of the forthcoming book series “How To Get & keep What You Really, Really Want – Using SMART Goals to get UNSTRESSED and OUT of OVERWHELM”)

Most people who are in business, whether they are owners or managers, pretty much know what a Purchase Order (P.O.) is and why it’s useful but many do not use them.  So why do so many people forgo using this great tool?  Some think they aren’t a large enough company and it wouldn’t be impactful, some may think it’s just an extra step and they just don’t have the time, and some truly don’t know how to do it or to do it effectively.  However, a large percentage of businesses are not using P.O.’s or their employees aren’t using it properly because they simply don’t know WIIFM (What’s In It For Me).  They haven’t bought into the program or the concept so they never get around to making it a priority in their businesses.


The definition of a purchase order (P.O.) is “a written authorization for a supplier to ship or provide goods or services for a specified price.” Zzzz, borrrring….  I can see all of you rushing out now to change your businesses over to that exciting system. Larger organizations use them because they understand what all of the benefits are but what happens is that they may not explain those reasons to their employees, the people responsible for completing and managing them, on WHAT the benefits are and how it benefits them.  Small businesses and solopreneurs seldom use them because they may think it’s a tedious process or again, don’t understand how much it can benefit them. The level of complexity for purchase orders varies but most contain a brief product description, the quantity ordered and the price and there a way to make it simple in your business hence causing you to have a more organized and profitable business without a lot of additional effort on your part.  Bottom line:  Wouldn’t you want to know what you are spending, never get overcharged, know what you have and simply MAKE MORE MONEY in your business?  SURE YOU DO!  That’s sounds like less Stress, Less Overwhelm and better Balance to me, all the way around.

So WIIFM, let’s look at What’s In It For You?  First, the top 9 Benefits of have a PO system (even a SIMPLE one) are:

  1. It’s a simple tool for you to better manage your business AND your bottom line; who wouldn’t want that?
  2. Helps increase profitability, (helloooooo, can you say $$$$ in your pocket!)
  3. Reduces the possibility of internal fraud  – such as employees ordering goods or services and then those items disappearing or never ending up in the place they were intended to be
  4. Reduces the possibility of external FRAUD or errors on the vendor’s part  – I wish I could remember to check every single receipt and invoice but the fact of the matter is we simply have too many things to do on a daily basis to be able to MEMORIZE each thing you ordered and what the exact price was, right?
  5. Provides us better management information and tracking.  Your accountant will love you for this when you do your quarterlies or when tax time comes around.
  6. Makes it possible and much easier to know the current position on any inventory on order so unless you are taking inventory in your businesses every single day, which is practically impossible, this is very important.
  7. Prevents “poor use of cash” as it’s quite possible two different people may order the same part or service unnecessarily.  Happens all the time… Even at home, how many times did you end of with two jars of mustard or peanut butter because he went shopping last week and you went shopping this week?   And that’s just peanut butter…
  8. Prevents you from paying the wrong amount which can really ADD UP.  Intentionally or even in human error, you could receive a bill for a service or an order which is incorrect. Hey, it happens every day when we are out shopping in retail stores or having dinner so why would we think it doesn’t happen in our businesses?  It’s almost impossible to check every single invoice to ensure its correct; unless of course you have a Mensa rated I.Q. and a photographic memory.  Most people can’t possibly remember everything and those who are right-brained Entrepreneurs and those who have ADHD traits have a difficulty with short term memory as it is.  Ordering a product or service does not usually cause your brain to kick into overdrive so this would definitely fall into that category.  Therefore, it is likely that any errors made on invoices by suppliers will be overlooked and then simply paid by whoever is cutting the check.
  9. Builds rapport and forms better relationships with your vendors and they are being held accountable as well and dealing with an organized customer; YOU.  If the only invoices paid by you to a supplier must be supported by a purchase order, they will soon get the idea and start doing what we expect from them.  This is not to knock our vendors but they are human just like we are.  In the long run, you end up with a mutually beneficial relationship of trust and respect which can last for many years.


So now that you see there are tons of benefits for you personally and for your business, why not give it try?  No need for a swanky system, this doesn’t need to be HARD, difficult or tedious.  You can make this as simple as possible for you and your business.


If you’d like to implement this or discover many other possibilities of some small steps with BIG IMPACT you can roll into your business today, My Personal Business Coach can help.  We help Smart, Driven, Entrepreneurs to simplify their lives, get UNSTRESSED and OUT of OVERWHELM so they can make more money and start running their business rather than their business running them.


Reach your DREAMS and GOALS – contact My Personal Business Coach in order to set up a complimentary strategy session at

If you have any questions you’d like to ask and would like us to share answers on the blog, please contact us at or on our Facebook page at



Support Our Veterans and PROMOTE YOUR BUSINESS at the same time – November 11th is Veterans Day!


Hi Friends

Veterans Day is November 11th and is coming up quickly. I recently received and email from the Department of the Veterans Affairs which made me remember that we, including me, should be doing something special for our Veterans. I’ve also noticed there are a LOT of discounts and specials being offered for Veterans Day, not just at the VA but stores, restaurants and so on. Some of you may know that I am a disabled Veteran myself with 2 combat patches so I really and truly appreciate companies and businesses and really want to give them my business when I see this type of stuff. I will most likely visit one or two of these businesses on Veterans Day and take them up on their offers, in turn, spending money with their business.

We need to be part of this…..

If you are marketing or catering to veterans, I would definitely get on this boat. If you are not, then I would get on this boat anyway especially for Veterans Day for a multitude of reasons.
1. It shows you are a compassionate and caring business owners who appreciates what our country and our citizens stand for
2. You can use this to reach out to your current customer
3. You can use this to reach new and prospective customers who wouldn’t otherwise notice you
4. It brings awareness to your brand and your business and can increase sales short term and long term

Some ideas would be to:
• Have an open house (and advertise in all of your current advertising sources)
• Have some special red and blue drinks available (punch for example) and have some patriotic cupcakes
• advertise with your outreach flyers to other local businesses, in craigslist and also include blurbs on your current advertising your are doing online
• Send special Thank You Cards or emails to your current or past customers for their service and offer something special
• Maybe have free pizza or hot dogs for Veterans (tell your pizza vendor what you are doing and maybe they will donate if you mention them or give you a discount)
• Have Veterans Day specials! Special Discount, a GWP or even just a free gift for visiting your business
• Decorate your office/business in the most patriotic way. If your are out and about, wear something patriotic while visiting customers
• Ask veterans to come in for coffee and muffins during a certain time just so you can simply thank them and appreciate them for their service,
• get some of the small American flags to pass out
• check out these cute American flag gifts at My Girlfriends house . com (you don’t need a lot, pool your resources)
• Post your event on your craigslist ads
• Run a Referral Special and offer and extra incentive to refer a Veteran
• Post your event on your facebook page and personal page, tweet it, Pin It, Linked In it…….. you know the drill.
• Create an Event on Facebook and share with your friends (and ask them to share with their friends)

These are just some cute ideas but would love for you to share yours with us. You can do this to market to new customers/clients and make your current customers/clients feel appreciated and show how much you care about our Veterans. They definitely deserve all of the appreciation they can get

You will have to put together an Action Plan to make this work for you but it’s a simple idea which can help you in your business. (I’m happy to offer my services to help, FREE to Veteran’s of course 🙂

Go to our site to sign up for a COMPLIMENTARY 20-minute Strategy Session with me to find out how to get Un-Stressed and OUT of Overwhelm so you can…
• get crystal clear on your personal and business GOALS,
• have laser-focus on growing your businesses and relationships, and
• to create a better BALANCE between your business and personal life in order to reach your DREAMS and GOALS.

by: Shelley Mitchell, CPM, CAPS, CAM, HCCP, MORS, COS
(Author of the forthcoming book series “How To Get & keep What You Really, Really Want – Using SMART Goals to get UNSTRESSED and OUT of OVERWHELM”)